Before submitting a return we advise to let the rug sit and take its shape on the floor. Some products are folded and tightly packed and may need up to 72 hours to take the original shape.
Sometimes it can take approximately up to a week.
For more information about return & refund policy click here.
WoollyFluff is responsible for any customs and taxes applied to your order, all fees imposed during delivery are our responsibility and will be refunded. Tax is included in the sales price.
